Frequently Asked Questions

A person in a blue shirt signing a document with a black pen on a white sheet of paper.
  • Family mediation is a voluntary process where an independent mediator helps separating couples discuss issues such as children, finances, and future arrangements in a structured and impartial way.

  • Mediation itself is voluntary. However, attending a MIAM is usually required before applying to court for child or financial matters, unless a valid exemption applies.

  • A MIAM certificate confirms that you have attended a Mediation Information & Assessment Meeting. It may be required by the court if mediation is not suitable or does not proceed.

  • Costs vary depending on the type of mediation and number of sessions. Fees are clearly explained in advance, with fixed-fee MIAMs and transparent pricing for joint sessions.

    Please see our fees page for more.

  • Yes, here at Access Family Mediation, we understand people lead busy lives and it additional travelling can often be a barrier to accessing key services.

    Online mediation allows parties to join from anywhere in the UK, as long as they have a stable internet connection, webcam and microphone.

  • Agreements reached in mediation are not legally binding on their own. They can be taken to a solicitor for legal advice and, if appropriate, converted into a legally binding consent order.

  • Yes. Mediation is confidential, with limited exceptions related to safety and legal obligations. This will be explained clearly during your MIAM.

  • Mediation is voluntary. If the other person does not engage, this will be discussed during your MIAM and alternative options can be explained.

  • Yes. Many people come to mediation with high levels of disagreement. Mediation does not require a good relationship - only a willingness to engage in a structured process.

  • Mediation is not suitable in all cases involving domestic abuse. Safety and suitability are assessed carefully during the MIAM. If mediation is not appropriate, this will be explained and other options discussed.

  • The length of mediation varies depending on the issues involved. Some cases resolve quickly, while others require several sessions to reach agreement. The process is flexible and tailored to each family’s specific situation.

  • Unfortunately, due to many reasons, sometimes mediation between parties does not make it to agreement.

    In these instances, you may still have achieved more clarity around the issues, which is beneficial.

    Your mediator will signpost you to next steps, which can include court or other alternative dispute resolution processes, such as arbitration.

Yellow rotary phone on a yellow background.

Have another question?

Book a free 15-minute call to discuss with a mediator, who will be happy to talk you through the process and answer any questions you may have…

Dotly logo with overlapping colored shapes in green, yellow, orange, and red.

Access Family Mediation